Soldiers, Sailors and Airmens Families Association (SSAFA) Witney


"All my administrative work is now online.''

Bill MacGillivray, Assistant Divisional Secretary SSAFA

Rolling hills

I am a former RAF and civil pilot, now retired. I am the Assistant Divisional Secretary for the Soldiers, Sailors and Airmens Families Association (SSAFA) Witney and Carterton Division. I am also a civilian instructor with the Witney Air Training Corps, No 2120 Squadron. All my administrative work for SSAFA is on-line and a large part of Air Cadet training is also on-line.

The SSAFA is one of the oldest charities of its kind and helps anyone who has been a member of the armed forces, their families or dependents. But, despite being a charity with a long history, it now depends on IT to do its work.

All our case work is done on-line on a central secure system. The use of paperwork is a thing of the past. My current broadband speeds are insufficient for what is required, in fact, sometimes I feel it would be far quicker with pen and paper! I’m delighted that my village will benefit from the Better Broadband project from a business and personal point of view.

I would welcome anything faster than what I get at the moment, which varies, but is usually around about 1.2mbps at that speed, and often below, doing simple business-related tasks such as sending detailed reports and attachments becomes a slog. Sometimes, when someone asks me to help out with something, I seriously have to consider whether the technology will allow it before I commit to anything.

Obviously, everyone wants better speeds. But for someone like me it would mean greater credibility for me in my work and an enhancement for the association I work for. Obviously anything that would help me to do a more efficient job for the people who have served their country and now find themselves in difficulties would be very welcome.

From a personal point of view it would be great to be able to take parts in thing many people now take for granted such as catch-up TV and speaking to friends and family via Skype.

The problem

Broadband speeds are slow to the point where a pen and paper seems to be a quicker option

The solution

The Better Broadband for Oxfordshire project will provide fast, fibre broadband to more than 90% of homes and businesses in Oxfordshire

How it will help

  • Faster and more reliable speeds mean that web-based administration can be done quickly and easily

This will mean

  • Greater productivity

  • Quicker results